Improving patient outcomes with smartphones: UW Medicine Valley Medical Center’s story
March 29, 2017
1 PM Eastern, 12 PM Central, 10AM Pacific
UW Medicine’s Valley Medical Center dramatically improved patient outcomes after moving to a smartphone-based platform for clinical communication and alarm and alert notification. Before-and-after analysis shows a reduction in hospital-acquired pressure ulcers and skin integrity events, fall and slip events, and medication errors. By limiting overhead paging, the medical center also created a calmer, quieter environment, and improved engagement among Nursing and Hospitalists. Hospital executives will describe their experience and vision for the future in addressing quality, cost and the patient-caregiver experience.
Attendees of this webinar will be able to:
1. Describe how a smartphone-based communication platform can help healthcare organizations meet quality-of-care initiatives.
2. Evaluate the impact of a new communication platform on quality of care, cost reduction, patient safety, care coordination and the overall patient-caregiver experience.
3. Explain how Valley Medical Center achieved impressive results with more efficient clinical workflows that rely on secure text messaging and alarm and alert notifications, all on one mobile device.
4. Apply Valley Medical Center’s vision for the future and next steps for its clinical communication platform to their own organization.
James Jones, BSN, MBA, MSN, NEA-BC
VP of Patient Care Services and Nursing Operations
James is an active industry and organizational spokesperson with UW Medicine Valley Medical Center, which is the largest non-profit public district hospital in the state of Washington. Since joining the organization in 2014, James has been one of the driving forces behind its strategic and operational Mobile Communication Strategy.
Wayne Manuel, MBA
Wayne has been with UW Medicine Valley Medical Center for 2 ½ years, first as Chief Information Officer and currently as Sr. VP of Strategic Services. He maintains responsibility for IT in addition to several other departments and functions across the hospital.